Job Title: HQ Leasing Specialist
Location: Zidan Management Group HQ, 5975 Castle Creek Pkwy. N. Dr. Indianapolis, IN 46250
Job Type: Full-Time, On-Site
About Us: Welcome to ZMG! We’re a dynamic team that thrives on collaboration and innovative thinking. At ZMG, everyone rolls up their sleeves to contribute to our mission of creating vibrant communities. If you’re passionate, proactive, and ready to join a fun and dedicated team, you’ve found your new home!
Job Summary: Are you a people person with a knack for making connections? As our HQ Leasing Specialist, you’ll be the friendly face that future residents meet first. Your role is essential in transforming potential leads into happy, satisfied tenants. You’ll be the maestro of the leasing process, ensuring smooth transitions for new residents. Plus, you’ll get to work with the fantastic Yardi CRM IQ software to manage the journey of our prospective residents across multiple communities.
Primary Responsibilities:
- Prospective Resident Relations: Build and nurture positive relationships with future residents, earning their trust and making them excited to join the ZMG family.
- Lead Follow-Up: Be the go-to guru for all inquiries, making sure no question goes unanswered.
- Application Conversion and Approvals: Guide prospective residents through the application process like a pro.
- Lease Execution and Move-In Scheduling: Ensure every lease is executed with precision and every move-in is a breeze.
- Conduct Tours: Take prospective residents on virtual tours or set up self-guided tours—show them why our communities are the best!
- Market Knowledge: Stay in the loop about the competition and market trends.
- Collaboration: Work hand-in-hand with the Community Relations Specialist to create a seamless experience.
- Consistent Follow-Up: Keep the conversation going through calls, emails, texts, chats, and social media, ensuring every prospective resident feels valued and informed.
- Multitasking: Be ready to juggle multiple tasks and responsibilities, showing off your excellent multitasking skills to keep everything running smoothly.
- Fast-Paced Environment: Thrive in a primarily steady and fast-paced work environment. Downtime is welcomed but not expected—there's almost always something to do!
Additional Responsibilities:
- Dive into extra tasks and projects as directed by the Regional Manager and/or ZMG HQ—teamwork makes the dream work!
Education and Certifications:
- High School Diploma, GED, or equivalent required.
- Certified Apartment Manager (CAM) and/or Certified Apartment Leasing Professional (CALP) preferred.
Skills and Requirements:
- Stellar communication and interpersonal skills.
- Familiarity with Yardi CRM IQ or similar software preferred but not required
- Ability to work both independently and as part of a team.
- Ability to deliver exquisite presentations and negotiate effectively
- Basic Understanding of MS Office
- Well-Versed in marketing and sales techniques
- Detail-oriented with exceptional organizational skills.
- Must be able to perform all duties with or without reasonable accommodation.
- Bilingual Fluency in both English and Spanish preferred but not required
Compensation:
- Salary: $20-23/Hr. (Dependent on experience)
- Potential for commission/quarterly bonuses based on metrics set out by the company
- M-F (9:00AM-5:00PM) On-site
- Benefits:
- 401(k) with matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Eye Insurance
- Short-Term Disability
- Paid time off
- 9 Paid Holidays
- Birthday Holiday
- Professional development assistance
- Referral bonuses
Physical Requirements:
- Must possess the physical abilities necessary to perform the job as described, with or without reasonable accommodation.